Privacy Policy

Effective Date: May 12, 2026

At Pawsitive Petcare, we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

A. Information You Provide

When you use our Contact Form, we collect personal information that you voluntarily provide, which may include:

Name
Email address
Phone number
Information about your pets (names, breeds, care requirements)
Your location (Evanston, Wilmette, etc.)

B. Automated Information Collection

We use Google Analytics to collect information about how you interact with our website. This includes:

IP address (anonymized)
Browser type and version
Pages visited and time spent on the site
Referral sources

2. Use of Information

We use the information we collect to:

Respond to your inquiries regarding pet care services.
Coordinate and schedule dog walking, drop-in visits, or overnight stays.
Improve our website's functionality and user experience.
Send occasional business updates or service announcements (only if you have opted in).

3. Cookies and Tracking Technologies

Our website uses "cookies" through Google Analytics to collect anonymous traffic data. Cookies are small text files placed on your device. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

4. Data Sharing and Disclosure

Pawsitive Petcare does not sell, trade, or rent your personal information to third parties. We only share information when:

Necessary to provide the services you requested (e.g., sharing pet notes between Shari and Darren).
Required by law to comply with legal processes or government requests.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Request a copy of the personal information we hold about you.
Request that we correct or delete your personal information.
Opt-out of any marketing communications.

7. Third-Party Links

Our website may contain links to third-party sites (such as local pet resources or maps). We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a revised "Effective Date."

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact Shari and Darren through our website contact form.